"I absolutely love the customer service here. there is no other place, i would go for gear or parts. Awesome employees and great atmosphere the place has. "

"Excellent service and top notch staff.
Would highly recommend."

"Great service by the staff"

"I went to Cycle Gear to shop for my first helmet and the selection there is huge! The gentleman working at the time went over the pros and cons of each style of helmet as well as the specific testing that goes into the different safety ratings. I was very impressed and found a helmet that I'm happy with. Overall a great experience!"

"I went looking for a helmet you only had one model with the photochromatic shield I didn't see the point in spending 160 more on the helmet just to get a shield that I would scratch in a few weeks and be out another 160 so I had to order the same helmet from Amazon. Had similar problems with the coat. Only ended up purchasing my Bluetooth through you out of pity. It was still 10% more expensive than online I just felt like the sales clerk should get some sale out of his efforts."

"The staff was great at helping me find a new pair of boots. The boots are great too!"

"I've just started my bike journey and wanted to start off with buying a jacket. I tried a couple on and the nice lady showed me where the mirror was and even helped me decide on which one looked best and what size would fit me best. She gave me advice on how it should fit and explained how the jacket works. She also answered all my questions and helped me understand what I needed to buy next on my journey. I will be going back for all my bike necessities! Thank you! "

"Great product, great service. "

"Had to return a helmet for a larger size. No hassles, very accommodating and friendly. Thank you. A customer for life."

"The staff was very kind and helpful, but the selection in the store was extremely limited, especially for helmets. I won't be returning, simply because I have low confidence they would have what I want in stock, and having something in stock is the only reason I'd go to a brick & mortar store over buying online. "

"My experience with Nikki at Cycle Gear Schaumburg defined the brick and mortar experience. She was extremely helpful, knowledgeable, and honest with all products I tried and ultimately purchased. Highly recommend all local motorcycle enthusiasts to pay a visit to this store for all their needs!"

"Thank you Jon & other staff members for being so helpful during my friend and I's first time ever purchasing gear for our newly acquired motorcycles. We felt welcome and did not feel pressured. The staff here is very knowledgeable. The only shortfall of this location is that there are not enough employee's to deliver dedicated attention like you'd get when suit shopping at a higher end store. This is in no way a negative review because the staff here really does a great job and does the best they can with the resources provided. I do feel one or two more employee's would be great on weekends so employee's can dedicate some time with a client when they are making a potentially $1000+ decision. Keep up the great work you guys/gals! "

"Those guys go the extra mile to help people out. More than once I've been in there until way after closing time, and they always stay on and keep helping us, and never rush."

"bought a helmet on clearance for a great price then my kids gave me a gift card and i ordered a mesh jacket again for a good price and it came in when promised"

"Great first experience in their shop. Ending up buying a riding jacket and ordering a Shoei Helmet. Melissa and her co-worker were very knowledgeable, friendly and helpful!"